Two Mums, One Mission: Stress-Free Moving.
We founded Smooth Move after years of seeing clients feel unsupported during one of the biggest moments of their lives. We built the business around honesty, reliability, care and efficiency, with direct access to the people handling your move.
Caitlin brings deep conveyancing experience, straightforward advice and genuine empathy for every client's journey. Vicky adds almost two decades in the legal sector, calm organisation and a commitment to five-star service, helping clients feel informed, supported and confident from instruction to completion.
What Makes Us Different?
Moving home isn't just another transaction. It's a life decision.
Whether you're buying your first home, upsizing for a growing family, downsizing for retirement, relocating for work, or starting a new chapter after a significant life event, every move represents something bigger than bricks and mortar. It represents hopes, plans, dreams and the future you are building for yourself and your family.
At Smooth Move, we understand that because we're living busy lives ourselves. As wives, mothers and business owners, we know how important the decisions you make for your family are.
For years, we worked within firms where case volumes often took priority over client experience. We saw clients become reference numbers rather than people. We saw communication suffer because teams were stretched too thin. Most importantly, we saw clients feeling unsupported during one of the biggest moments of their lives.
We knew there had to be a better way. That's why we built Smooth Move.
A business founded on the values that matter most:
We believe every client deserves personal attention, clear communication and a service that puts their needs first. To us, you're never just another file on a desk. Every client is valued, every move matters and every transaction receives the care and attention it deserves.
Direct Access to Us
When you call Smooth Move, you're not speaking to a call centre, an outsourced team or an automated answering service. You're speaking directly to us. The people handling your move. The people who know your transaction. The people who genuinely care about getting you where you need to be.
For us, you're not joining the back of a queue. You're at the front of it.
At Smooth Move, we're not just helping you move house - we are helping you move forward.
Meet Caitlin
Caitlin brings a wealth of conveyancing experience to Smooth Move and has built an impressive career working alongside some of the area's most respected property professionals. Throughout her journey, she has become known for her exceptional knowledge, dedication to her clients and ability to navigate even the most complex transactions with confidence and care.
What makes Caitlin truly special is her ability to see every transaction through her clients' eyes. She understands that buying or selling a home isn't just another file on a desk-it's often one of the biggest financial and emotional milestones a person will experience. Whether it's a first home, a forever home or a fresh start, Caitlin appreciates the significance of every move and treats each client's journey as if it were her own.
Known for her honest, down-to-earth approach, Caitlin believes that clear communication and transparency are the foundations of great client care. If you want straightforward advice, she'll give it. If there's a challenge ahead, she'll explain it. If there's good news to share, she'll celebrate it with you. Her clients often say they feel as though they have someone genuinely in their corner throughout the process, and that's exactly how Caitlin wants them to feel.
Her commitment to personal service means that every client remains her number one priority. She takes the time to build real connections, ensuring clients feel informed, supported and reassured from instruction right through to completion. By making the process clear, approachable and manageable, she helps remove much of the uncertainty and stress that can come with moving home.
Away from work, Caitlin is a busy mum to her son and wife to her husband, Dean. Family life is incredibly important to her, and weekends are often spent camping, exploring the outdoors and making happy memories together. Her love of family and understanding of life's everyday demands helps her connect naturally with clients who are often juggling work, children, commitments and the excitement of a house move all at once.
For Caitlin, conveyancing is about far more than property transactions. It's about helping people through important life moments, offering honest guidance, genuine support and a friendly face they can trust every step of the way.
Meet Vicky
Vicky has worked in the legal sector since 2006 and has spent almost two decades supporting solicitors, conveyancers and legal professionals through every stage of the conveyancing process. Throughout her career, she has encountered virtually every situation that can arise during a property transaction, giving her an exceptional understanding of the conveyancing journey and the challenges that can come with it.
Known for her organisation, attention to detail and calm, reassuring approach, Vicky is often the person clients turn to when they need guidance, support or simply someone to explain what happens next. She understands that moving home is about much more than paperwork and deadlines-it's about people, families and important life milestones.
Vicky prides herself on delivering a five-star experience to every client, broker and professional she works alongside. Her commitment to clear communication, proactive problem-solving and outstanding client care helps ensure that clients feel informed, supported and confident throughout their move.
Away from work, Vicky is a busy business owner, wife and mum to two daughters who certainly keep her on her toes. Alongside her conveyancing career, she also runs another successful business with her husband, Chris. Family is at the heart of everything she does, and weekends are usually spent making memories together. As someone who balances work, family life and business commitments herself, Vicky understands just how valuable time is and how important it is to have trusted professionals helping to make life's big moments run as smoothly as possible.
For Vicky, conveyancing isn't just about completing transactions-it's about helping people move forward with confidence, knowing they have an experienced and approachable professional by their side every step of the way.